Reservations Team Leader (Hotel101-Davao)
Reservations Team Leader (Hotel101-Davao)
Full-Time
Davao City
Application deadline: in 0 days
Reservations Team Leader (Hotel101-Davao)
QUALIFICATIONS:
-
Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent
-
Minimum of 1 year experience in Hotel or Resort, as Reservations Agents
-
Must have a strong user knowledge of Outlook, MS Office, OPERA PMS, Siteminder and other relevant software/applications
-
Must have a strong communication skills - oral and written, excellent interpersonal and relation skills
-
Must be detail-oriented and has good time management skills
-
Must be available to work flexible Full time hourse including weekends, holidays and special events
DUTIES AND RESPONSIBILITIES:
-
Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times
-
Answer guest inquiries pertaining to hotel services
-
Update No-shows and cancellations on all OTA's without fail to avoid and unwanted commissions.
