Reservations Team Leader (Hotel101-Cebu)
Reservations Team Leader (Hotel101-Cebu)
Full-Time
Lapu-Lapu City, Cebu
Application deadline: in 0 days
Reservations Team Leader (Hotel101-Cebu)
QUALIFICATIONS:
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Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent
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Minimum of 1 year experience in Hotel or Resort, as Reservations Agents
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Must have a strong user knowledge of Outlook, MS Office, OPERA PMS, Siteminder and other relevant software/applications
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Must have a strong communication skills - oral and written, excellent interpersonal and relation skills
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Must be detail-oriented and has good time management skills
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Must be available to work flexible Full time hourse including weekends, holidays and special events
DUTIES AND RESPONSIBILITIES:
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Responds to all guest reservation requests and executes prompt, courteous and accurate guest service at all times
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Answer guest inquiries pertaining to hotel services
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Update No-shows and cancellations on all OTA's without fail to avoid and unwanted commissions.
