Bellman / Driver

Bellman / Driver

Full Time

Hotel101 - Manila, Pasay City

Application deadline: in 50 days

BELLMAN / DRIVER

 

Qualifications:

  • Candidate must possess at least Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
  • At least 6 months to 1 year of working experience in the related field.
  • Must be a professional Driver (License - 1, 2 and 3)

Duties and Responsibilities:

  • Follow department policies, procedures and service standards.
  • Adhere to company’s Grooming Standards
  • Greet and welcome all guest to the hotel and relieve guests of their luggage on arrival.
  • To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
  • Delivers the highest standards of hospitality at all times.
  • Be able to work various shifts, weekends and holidays.
  • Responsible to collect and accept incoming and outgoing parcels.
  • Ensuring the lobby and driveway areas are always clean and tidy.
  • Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
  • Handles Showrooms.
  • Escorts guests to room, placing luggage in room assigned by front desk.
  • Delivers faxes, messages, packages and flowers to guests’ rooms and other offices.
  • Provide items on loan to guest and collect the items back from guest before departure.
  • Inform Front Desk Cashier to charge items given on loan, in case there is any charges applicable.
  • Ensure the efficient delivery and collection of group luggage.
  • Assist guest with Long term luggage storage requests / Left luggage requests.
  • Transport departing guests’ luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest.
  • Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
  • Assist with answering the telephone and taking messages, transferring calls or dealing with enquiries.
  • Responsible in booking transportation requests.
  • Monitoring flight schedules of guests with airport transfers.

Apply Now!